Capital Program Engagement Officer
AU
About the Company
Goulburn Valley Water (GVW) provides quality water and wastewater services to 54 towns in North Central Victoria. Our purpose is to support healthy and prosperous communities.
We are seeking a Capital Program Engagement Officer to play a key role in engaging with customers, community and stakeholders to increase their understanding and support for major capital projects.
This part-time role is critical in building trust, confidence and transparency around major capital works that shape our communities. You’ll lead customer, community and stakeholder engagement for significant infrastructure projects—ensuring people are informed, heard, and confident in how projects are planned and delivered.
If you’re a confident communicator who enjoys working at the intersection of people, projects and community impact, is comfortable navigating diverse stakeholder views and can translate complex project information into messages people understand, we are keen to hear from you.
About your new role...
Working closely with project teams, communications specialists and external stakeholders, you’ll help protect and enhance GVW’s reputation while strengthening connections with customers, community groups, and government partners.
You will be responsible for:
- Leading customer, community and stakeholder engagement for capital works projects to inform design and delivery
- Planning and delivering effective engagement activities and communications in collaboration with internal teams and external partners
- Building strong relationships with stakeholders, including local and state government and strengthen customer facing capability
- Promoting project benefits and outcomes to support a strong, trusted GVW brand
- Managing engagement budgets, reporting and insights, using feedback and metrics to drive continuous improvement
This position is based in Shepparton and includes some travel across GVW sites. Flexible work arrangements are available, where operationally appropriate, in line with GVW policy.
About you...
We’re looking for someone with:
- Diploma or above in communications, public relations, marketing or similar field, or a lessor qualification with 5 years relatable experience.
- IAP2 knowledge and understanding is preferred
- Strong experience leading projects that effectively engage people
- Ability to identify and target specific audiences with relevant engagement approaches that meet GVWs needs and lead to positive business outcomes
- Excellent communication and interpersonal skills, including strong written and presentation capability
- Proven ability to build effective relationships with a diverse range of internal and external stakeholders
- Strong focus on Occupational Health and Safety
- Committed to contributing positively to your team and the organisation.
Please note all applicants must be an Australian Citizen, permanent resident or hold a visa permitting work in Australia and hold a current driver's licence.
Where you'll be working...
Don't take our word for the amazing liveability/lifestyle benefits of the regions we service, check out these sites to learn about where you could work and play; Greater Shepparton region, Go Seymour, Go Nagambie, Strathbogie and Destination Cobram.
What you'll get...
You will have the opportunity to join a diverse and inclusive organisation with strong ties to our regional community.
- GVW3: $80,137 - $97,767+ superannuation (starting salary point is negotiable dependent upon relevant, qualifications, skills, and experience demonstrated)
- Part-time (0.6 FTE)
- Shepparton based - regional lifestyle benefits.
- Opportunity to make a difference to the team and wider organisation and contribute to the ongoing liveability and prosperity of the region you live in.
- An organisation committed to OHS and safe working practices and the wellbeing of its staff including flu vaccinations, skin checks and Employee Assistance Program (EAP)
- Supportive team culture
- Encouragement and support to pursue professional growth and development opportunities.
- Annual performance reviews that encourage, recognise and reward performance.
- Flexible, diverse, and inclusive workplace
For further information on this position, please contact Helen Murdoch, Manager – Communications & Engagement on 0419 006 124
Interested?
Please apply via our online portal, clicking the blue "apply" button below
*Please note, when you click the apply button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment related questions. You will be required to attach your cover letter, resume, and address key selection criteria when prompted
Goulburn Valley Water is an equal opportunity employer valuing all people, diverse backgrounds, experiences, and perspectives
Position Description