Team Leader - Field Operations
AU
About the Company
Goulburn Valley Water (GVW) provides quality water and wastewater services to 54 towns in North Central Victoria. Our core purpose is to deliver safe, reliable, and affordable water services to residential, commercial and industrial customers.
Based in Shepparton the role of Team Leader – Field Operations will require you to lead and drive the operational performance of the Northern wastewater team at Goulburn Valley Water, ensuring service delivery objectives are met.
In this leadership role, you will be responsible for leading a group of operators to provide compliant and reliable sewerage services to all customers in our Northern service region and assisting other areas as required
You will set the standard for safety and develop a culture of service excellence, teamwork and open communication throughout the team.
Relevant experience in leading an operational team and proven skills in works management, will ensure your success in the role.
About your new role...
You will lead, manage and direct the daily activities for the wastewater team.
This is a dedicated team who work in a great outdoor location looking after the Corporation’s wastewater facilities within the Field Operations Northern region. The team is responsible for providing compliant and reliable services to GVW customers.
Your role will oversee and provide operational guidance to the team, enabling them to deliver a high performance in their roles, whilst assisting the Manager - Field Operations with management activities.
You will be responsible for setting the standard for the team as a leader, driving safety and culture practices and administrative requirements including works management, assisting management with finance and asset activities, asset and data management, reporting and developing maintenance programs.
A solid background in wastewater operations and/or a works environment would add further value and provide a great entrance to joining a supportive team that enjoys working together to provide a high-quality service to our community.
About you...
To be considered for this role you must have demonstrated some of the following:
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- Certificate 4 or above in Water Industry Operations, or a lessor or comparable qualification with a minimum of 7 year’s experience relevant to the industry.
- Certificate 4 or above in Leadership or Management (or equivalent) or willing to commence studies with a commitment to complete within 2 years.
- Demonstrated ability to lead a team in an operational and/or maintenance environment
- Demonstrated ability to develop and deliver small maintenance programs and projects
- Ability to work effectively, or learn quickly, with computer-based technology
- Excellent communication and interpersonal skills
- Strong organisational, self-management and problem-solving skills
- Demonstrated commitment, ability and experience in resolving customer enquiries whilst providing a strong customer focus
- A strong safety value aligned to commitment and focus.
- Committed to contributing positively to your team and the organisation
Please note all applicants must be an Australian Citizen, permanent resident or have a visa permitting you to work in Australia and hold a current driver's licence.
Where you'll be working...
Don't take our word for the amazing liveability/lifestyle benefits of the regions we service, check out these sites to learn about where you could work and play; Greater Shepparton region, Go Seymour, Go Nagambie and Strathbogie Shire Podcasts
What you'll get...
You will have the opportunity to join a diverse and inclusive organisation with strong ties to our regional community.
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- Classification: Applicants who meet the essential qualifications and experience criteria will be recognised at GVW4 (from $99,371). Applicants not meeting all of the essential criteria will commence at GVW3 top of band ($97,767) and progress to GVW4 once essentially qualified and suitably experienced.
- Shepparton based - regional lifestyle benefits
- An organisation committed to OHS and safe working practices
- Work/life balance – enjoy rostered days off (RDO) - 12 per year
- Opportunity to make a difference to the team and wider organisation and contribute to the ongoing liveability and prosperity of the region you live in
- Encouragement and support to pursue professional growth and development opportunities
- An organisation where safety is the highest priority, committed to continuous improvement of safe work practices and positively supporting the wellbeing of its staff including - health management programs flu vaccinations, skin checks and Employee Assistance Program (EAP)
- Annual performance reviews that encourage recognise and reward performance
- Supportive team culture
- Flexible, diverse and inclusive workplace
For further information on this position, you are encouraged to contact Elise O’Keeffe, Field Operations Northern on 0438 346 852
Applications close 11.59pm Friday 12 September 2025
Interested?
Please apply via our online portal, clicking the blue "apply" button below
*Please note, when you click the apply button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment related questions. You will be required to attach your cover letter, resume, and address key selection criteria when prompted
Goulburn Valley Water is an equal opportunity employer valuing all people, diverse backgrounds, experiences, and perspectives
Position Description